Unfortunately….. we lost both of our dogs this year in the span of 6 months.We took a chance with the first order, but instantly went back for a repeat order when our second dog passed.From time of order to it being on my doorstep was less than 24 hours! Shipping was so fast I couldn’t believe it had arrived.The boxes are amazing craftsmanship.The figures are well made, highly detailed, and painted well.As with any urn, I’d recommend care when handling. It’s not fragile… but if dropped the figure could break.6 small screws in the bottom will let you removed the felt lined bottom to access the box.Storage is plentiful… though if you’re wanting to include a hardness or a collar along with the remains, space may be tight.For the price, I don’t think you’re going to find a better deal.The boxes are manufactured in Thailand, included sticker says so, so in all reality the reseller only needs to engrave your plate, and add it to your order and ship.Your plate does not come attached!This is a good thing. If there are any issues with the engraving, you could always have it corrected before you attach it.Double sided sticky tape on some small foam allows for easy installation of the engraved plate. It should last forever!The plate is rather basic.You could easily order another engraved plate from another Amazon reseller if you wanted to fancy it up even more for a few dollars more.